Bank Teller

Bank Teller

Who Should Attend?

Bank tellers & personnel qualified

 Objectives:

This certificate covers:

  • Cashing checks and accepting savings deposits and withdrawals,
  • Perform specialized duties, such as accepting loan, credit, utility and other payments,
  • Maintaining accurate records of all transactions and for preparing daily settlements of teller cash and proof transactions.
  • Understand teller policies and procedures and apply technical teller skills as reflected in the duties of their jobs.
  • Being service-oriented and work effectively with the public as well as with co-workers.
  • Customer service and sales.

Required Module:

  • Banking Today
  • Business Etiquette
  • Dealing Effectively with Co-Workers
  • Effective Referrals
  • Introduction to Relationship Selling
  • Revitalizing Customer Service
  • Today's Teller: Developing Basic Skills

Duration: 78 Hours






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