Team Leader

Team Leader

Who should attend?

Bankers who have direct supervisory responsibility for team members and for bankers who collaborate with others in the bank on occasion to meet common objectives and achieve specific results

Objectives:

This certificate covers:

  • Possessing the knowledge and skills to build a climate of trust, leverage personal strengths of team members, manage team weakness, and set meaningful goals and expectations.
  • Focusing on both team purpose and individual tasks, promote shared responsibility for results, identify appropriate methods for rewards and recognition, and communicate effectively with team members and stakeholders.
  • Coaching team members and help manage the change process.
  • Developing the necessary skills to lead and manage effective bank teams in banking context. 

  • Required Module:

  • Banking Today
  • Coaching for Success
  • Dealing Effectively with Co-Workers
  • Managing Change
  • Meetings that Work
  • Presentation Skills or Improving Productivity
  • Rewards and Recognition
  • Writing Bank Correspondence

  • Duration: 60 Hours






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