• Provide advice and support with regards to extenuating circumstances that may affect engagement or progression.
• Identify student support needs and refer students to specialist support services either within or outside the university.
• Give opportunity to students to review and reflect on feedback with a member of academic staff. Doing so progressively develops students’ skills and their potential to build on knowledge and progress successfully.
• Provide general advice and guidance alongside effective signposting to specific skills development opportunities.
• Provide personal and academic support for all students, not just those facing issues or in need of help.
• Identify common issues being faced by specific student groups and find solutions.